Terms of Service

1. Acceptance of Terms

By creating an account or accessing ChatMotion Studio, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the platform.

2. User Accounts & Responsibilities

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You agree not to use ChatMotion Studio for any unauthorized or illegal activities.

3. Acceptable Use Policy

ChatMotion Studio is designed for generating fictional, stylized text-conversation videos. The service does not generate or use real photos, faces, or voices. Use of the service is governed by our Acceptable Use Policy, which is incorporated into these Terms by reference and prohibits (among other things) impersonation of real people, deepfakes or face-swapped content, sexually explicit content, harassment, and illegal activity.

We may suspend or terminate accounts that violate the Acceptable Use Policy, and may remove content that appears intended to deceive or impersonate a real person.

4. Intellectual Property & Ownership

You retain full ownership of the scripts, input assets, and generated video outputs you create using ChatMotion Studio. ChatMotion Studio retains all rights to the underlying codebase, builder interface, logos, and rendering infrastructure.

5. Service Availability & Queue Times

Server-side rendering performance depends on system queue load. While we strive for maximum uptime and minimal processing times, ChatMotion Studio does not guarantee instantaneous rendering speeds during periods of high demand.

6. Limitation of Liability

ChatMotion Studio is provided "as is" without warranty of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the platform.

6a. Refunds

Credit purchases are subject to our Refund Policy, which is incorporated into these Terms by reference.

6b. Credit Rollover

Unused subscription credits are governed by our Credit Rollover Policy, which is incorporated into these Terms by reference and describes how unused subscription credits carry over, what happens on a downgrade or cancellation, and how one-time top-up credits are treated separately.

7. Modifications to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the platform following any modifications constitutes acceptance of the new terms.

8. Contact Us

If you have any questions about these Terms of Service, please reach out to us at support@chatmotionstudio.com.